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Value for Money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

We pride ourselves on being a high quality provider who develops strong working relationships with our customers based on mutual trust, understanding and openness.  It is important for us to plan effectively together to meet your desired outcomes and clarify at the outset the key objectives, measures of success and the outcomes that you would like to achieve.

All customers, regardless of the level of business you place with us, are appointed their own contract manager to support them at all times with the organising, booking and administration process. This ensures that you always have a named person to support you from the office who is fully aware of your requirements and any contractual agreements. We have a clear customer service vision and we place our customers at the heart of all that we do.

We always incorporate your organisations policies, procedures and paperwork into our course delivery as standard practice to ensure the delivery is tailored specially to your organisation and so that you can feel assured that we are re-enforcing the right messages to your staff teams. We also incorporate any specific local authority guidelines into our delivery so again you can feel assured that the training is tailored by geographical area.

We regularly review the service we are delivering and seek feedback through a range of methods. This can be learner evaluation at the end of a session, learner confidence scales, quality assurance carried out quarterly between the contract manager and the person booking the training, customer meetings as well as our own self-assessment and quality improvement planning. Feedback is so important for us to collate and evaluate to ensure that we are looking at continuously improving our services to you.

We are constantly reviewing our systems and investing in systems to ensure they provide our customers with all the management information reporting they may require for their business. Our web based learning management system is made available to all of our customers for use and tracking of training and learner training records.

UTS have their ‘Unique’ approach to the delivery of diploma qualifications. Our programmes at level 2, 3, 4 and 5 have all been segmented into 3 stages so that each level can be purchased and achieved in 3 stages and at a time that is right for the individual’s career as well as your budgets. This approach also allows you to purchase in stages, to claim any Skills for Care Workforce Development Funds (WDF) providing your National Minimum Data Sets (NMDS) have been kept up to date. It has also proved to keep the learners more motivated to achieve and to continue to progress.

We have an absolute commitment to quality, as well as meeting all quality standards as set by our range of awarding bodies through who we have direct claims status for all qualifications. We have been endorsed by Skills for Care as a recognised provider.

The endorsed status evidences that we have been through a rigorous quality assurance process and that we have demonstrated that we deliver excellent quality learning and development that has a positive impact on learners and those relying on social care services. It also demonstrates that we have good processes and practices in place.

Endorsement enables us to gain approval with Skills for Care for our range of programmes, providing our customers with certificates that demonstrate their staff have completed Skills for Care approved training programmed with an Endorsed Provider.

We then plan to achieve the Skills for Care Centre of Excellence status by July 2016.

Centre of excellence status demonstrates an exemplary learning and development provision, exhibits innovation and continuous development and proves that we have delivered high quality improvements to the services we have worked with. It also demonstrates that we have a full commitment to the Leadership Qualities Framework.

Call us on 01727 733 999 or email us at to find out how we can help you.

Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

We train their staff and this is what they say...

“…Unique Training Solutions has helped Precious Homes staff team grow with their excellent trainers who have always had good feedback from the staff…we have also been given unbeatable discount rates due to being loyal customers with round the clock support and advice from the team…”

Louise White - Precious Homes Ltd

“…my tutor was excellent, the training sessions were well paced and engaging and the knowledge I have gained has allowed me to completely change my management practice…”

CE level 5 Diploma in Management learner

“…when arranging training I have found the prompt and efficient service Unique Training provides to be very helpful. Their trainers are reliable and their quality of training good…”

Cathy - Harpenden Mencap

“…the trainer was excellent and made what could have been a very long 3 days into an enjoyable course. He made a generic Health and Safety course very relevant to our sector and gave us the opportunity to discuss differences that affect our specific services…”

CIEH L3 Health and Safety Learner

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