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NICE Guideline

Delivering Personal Care and Practical Support to Older People living in their own homes.

The National Institute for Health and Care Excellence (NICE) has published a new guideline, titled Delivering Personal Care and Practical Support to Older People living in their own homes.

Almost half a million people received home care in England in 2013/14, with 80 per cent of them at least 65 years old. Demand for home care is expected to grow in the coming years due to England’s ageing population.  It is predicted that almost 1 in 4 people in England will be aged 65 and older by 2035.

This guideline covers the planning and delivery of person-centred care for older people living in their own homes (known as home care or domiciliary care). It aims to promote older people's independence and to ensure safe and consistently high quality home care services, and recommends that services support the aspirations, goals and priorities of each person, and that they and their carers are treated with empathy, courtesy and respect.

Training courses we offer specific to Homecare include:

  • Assessing needs in line with Positive Risk Taking for Domiciliary and Homecare Staff Teams
  • Confidentiality for Domiciliary and Homecare Staff Teams
  • Culture, Religion and Communication Awareness for Domiciliary and Homecare Staff Teams
  • Delivering Personal Care and Practical Support to people living in their own homes for Domiciliary and Homecare Staff Teams
  • Providing End of Life Care for Domiciliary and Homecare Staff Teams
  • Supporting Individuals with Multiple Conditions in their own homes for Domiciliary and Homecare Staff Teams
  • Supporting People through Bereavement and Loss for Domiciliary and Homecare Staff Teams


Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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