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CQC Consultations

Our Consulation services will support you to make the improvements to achieve a Good or Outstanding CQC Rating

Supporting you to achieve Quality

We recognise our customers are unique, and have their own strengths, weaknesses, opportunities and difficulties

To help your services understand exactly how to improve their CQC rating, we can provide an in-depth Consultation service tailored around to you

In these sessions we strive to understand what makes your service tick, so we can develop a bespoke action plan outlining how you can make the improvements required to achieve a good or outstanding CQC Rating


What could these sessions involve?

Within these consultations we could look at:

  • Completing PIR’s and collecting evidence
  • Meeting one of the 5 Key Questions or a KLOE
  • Creating Action Plans with clear goals to meet your business objectives
  • Reviewing documents including policies and procedures, care and support plans, health and safety information, statement of purpose etc…
  • What’s required to meet the inspection framework
  • How frontline staff, team leaders and deputy managers can support the inspection process


How will we support you?

By going in-depth into the specific area you have trouble bringing up to an outstanding level, we can identify exactly what you must do to achieve an outstanding rating from your next inspection

We can then provide ongoing support and advice on how you can go about making changes outlined in your action plan, to guide you all the way to success

Being Endorsed by Skills for Care, we are confident we can help you reach your goals


To book or enquire about our CQC Consultation Service, please call 01727 733999

Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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