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CQC Inspection Support Services

We can support organisations to improve their CQC inspection rating - whether you need support to bring your rating up from Inadequate, or achieve an Outstanding inspection, we can help!


Undertake a mock CQC inspection

Our Inspection Support Services are designed to help you prepare for an inspection from the Care Quality Commission, by evaluating a service from the perspective of a CQC inspector

This will help leaders and managers to understand the requirements they must meet on the CQC Inspection Framework and, through our guidance and advice, help you to achieve an enhanced level of service delivery


What will this involve?

During this pre-inspection we will review your current documents supporting the CQC's 5 key principles, including policies and procedures, care and support plans, health & safety information, statement of purpose, and more (subject to request)

The process will also build a true account of the extent to which services meet the CQC outcomes, by exploring opinions of the service delivery team and the family & friends of individuals receiving care and support

This will highlight any areas for improvement, and provide advice on how improvements can be achieved


Ongoing support

Following the pre-inspection, we will develop a report that enables your service to analyse it's performance and follow our recommendations to make the exact improvements needed

This will greatly improve the outcome of the service's true CQC inspection, and help you meet success with a Good or Outstanding Rating


To book a mock inspection, or learn about how we can improve your CQC Rating, please call us on 01727 733 999

Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

Keep up to date

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