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CQC Inspection Report

Autumn Grange Residential Home.

In March 2013, the CQC published their inspection report of the Autumn Grange Residential Home. This report is of particular significance as it led to a case which was first of its kind in England, where Yousaf Khan, the home director during the inspection, was sentenced to 3 years in prison for manslaughter by gross negligence and breaching health and safety regulations, while his firm Sherwood Rise Ltd was fined £300,000 for corporate manslaughter.

The report was made after a 19 year old whistle blower notified the CQC and police. During the inspection, a resident with dementia named Ivy Atkin was found malnourished and dehydrated, with an untreated bedsore while lying in a bed soaked with urine. She afterwards died in hospital from lower lobe pneumonia and debility and a lower body mass index, weighing only 3st 5lbs at the time.

It was found that Ivy died as a direct result of the severe neglect she experienced during her 48-day stay.

Commenting on the case, the Minister for Care Services, Alistair Burt, said it is “absolutely right, that the law should hold care home managers or owners to account if they play a role in allowing abuse and neglect. We changed the law last year so that senior figures can be held criminally responsible for the abuse and neglect of vulnerable people”.

Although this is a sad story that has shocked us all, we believe it’s important to support our customers by providing this kind of information, thus ensuring they are updated on the latest news and information from the Health and Social Care sector.


Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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