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The Patients Association Report

Survey of medicines related care of residents with dysphagia in care homes.

The Patients Association report, titled Survey of medicines related care of residents with dysphagia in care homes has found that as many as 50% of residents are affected by swallowing difficulties (dysphagia), which can make tablets difficult or even impossible to swallow. Despite the number of people affected by swallowing problems in care homes, only 10% of the homes surveyed had a specific protocol to guide staff in administering medication to people with dysphagia and only 20% had arranged training in this important area.

The report is based on a recent survey of 30 care homes which found that on a daily basis, staff are crushing tablets and mixing them with food to make medication easier to swallow. Altering medication (not designed to be crushed) increases the likelihood of side effects, may reduce the effectiveness of the drug and subsequently compromises residents’ safety. Yet staff had limited awareness of the impact of tampering with medication in this way. This report also includes 21 recommendations directed at care homes, Clinical Commissioning Groups and the Care Quality Commission to support improved care practice.

This report has led us to develop a new training programme titled Supporting People with Dysphagia with Medication which will give much more focus to supporting people with medication who have dysphagia. This half-day session can be booked as a half day or it can be delivered as a full day alongside our current dysphagia course.

Training courses we deliver relating to care and support for individuals with Dysphagia include:

  • Dysphagia
  • Safe Handling of Medication
  • Fluids and Nutrition
  • Health and Safety
  • Risk Assessment Awareness


Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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