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Course Detail

Introduction to Supervision and Performance

Course overview

This course will provide learners who have a responsibility for supervising others with the knowledge, understanding and skills required to carry out effective supervision within their workplace. This course will look at both the theoretical aspects of supervision as well as the practical elements of how to conduct and record an effective supervision session. 

This course is delivered using a range of methods and resources including:

Group discussions, small group activities and action planning. Supervision recording templates specific to organisation, role play and mapping tools for standards

This course has been developed and mapped to:

IRISS: Insights: Achieving Effective Supervision 

Skills for Care: Providing Effective Supervision

Leadership Qualities Framework

And the following QCF unit:

Develop professional supervision practice  

Course content

Principles, scope and purpose of supervision
The role of the supervisor
Performance management cycle
Performance indicators and measuring practice
Establishing the relationship
Professional boundaries
Structuring sessions and supervision content
Constructive feedback
Managing conflict
Models of supervision
Setting and reviewing targets and objectives
Policies and procedures

Learning outcomes

  State the principles, scope and purpose of supervision
  Describe the role of the supervisor
  Explain the performance management cycle
  State performance indicators and measuring practice
  Explain how to establish the relationship
  List professional boundaries 
  Describe how to structure a session and the content 
  Demonstrate how to give constructive feedback 
  Describe ways to manage conflict
  Give an example of a model of supervision 
  State how to set and review targets and objectives
  Describe how reflection works
  State policies and procedures in place


6 hours

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

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