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Course Detail

Effective Information Gathering and Assessments

Subject category: Leadership and Management

Course overview

This course will assist participants to achieve the best outcomes for social care service users by understanding the concepts behind good assessment and critical reflection in information gathering. The heart of good practice in any social care field is professional assessments that are client-centred and revolve around the best practice of critical reflection and objective information sharing.
Using a variety of techniques including report writing skills, critical reflection and understanding of the assessment task, participants will explore the reasoning behind using these tools to improve outcomes. In addition learners will use practical examples to explore issues from a variety of settings to illustrate good and bad practice.
This course is delivered using a range of methods and resources including:
Group discussions to share effective practice experiences, small group activities, and case studies, videos, and an evaluation and planning exercise.
This course has been mapped to the following:
The Public Law Outline
Police and Criminal Evidence Act 1984
HCPC Standards of Proficiency for Social Workers
The Leadership Qualities Framework for Adult Social Care

Course content

Critical Reflection and Social Work Practice
The role of effective information gathering in social work practice
Effective Interviewing Skills
The Assessment process and its role in client - centred practice
Good Assessment and report writing

Learning outcomes

  • Explain the principles of critical reflection and its importance in person centred practice
  • Describe client-focused Interviewing skills to inform best practice and achieve better outcomes
  • Explain how to utilise effective report writing skills to ensure effective and appropriate information sharing
  • Describe the importance of good assessment and the principles involved in client-centred practice


6 hours

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

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