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Course Detail

Discipline and Grievance Management - Holding a Disciplinary

Subject category: Leadership and Management

Course overview

This course has been developed to provide learners with an understanding of the disciplinary process. Learners will be supported to develop their skills in evidence analysis, report writing and conducting investigations. The course will enable learners to develop an understanding of legal requirements and how to conduct the process in a fair way, and is suitable for staff who are involved in all aspects of the disciplinary process.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and DVD clips.
This course has been developed and mapped to:
ACAS Code of Practice on Disciplinary and Grievance Procedures
The Leadership Qualities Framework
and the following QCF units:
Understanding discipline in the workplace
Discipline and Grievance Management

Course content

The legal background
Purpose and stages of disciplinary procedures
Responsibilities of the employer
Rights of the employee
Stages of an investigation
Listening and questioning techniques
Witnesses and witness statements
Writing the report and presenting findings
Preparing and conducting the hearing
Considering evidence and mitigating factors
Adjournment, decision making and appeals

Learning outcomes

List the relevant legislation
Describe the purpose of disciplinary procedures
Explain the stages of the disciplinary procedures
Describe the employer’s responsibilities
Describe the rights of the employees
List the stages of an investigation
Describe different listening and questioning techniques
Explain the key principles of report writing
Explain the importance of an appeals process


6 hours

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

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