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Course Detail

Cultural Awareness

Subject category: General Health and Social Care

Course overview

The aim of this course is to develop the learners’ knowledge and understanding of different cultures enabling equality, diversity and inclusion when working with individuals.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and quizzes
This course has been developed and mapped to:
The Equality Act 2010
NHS Guidelines: Race, Religions and Cultural Awareness (Support and Guidance)
Gentoo Group: Diversity Matters 
And the following QCF unit:
Champion Equality, Diversity and Inclusion 

Course content

What is cultural awareness?
Why cultural awareness matters
Recognising our own cultural assumptions
Stereotypes and prejudice
Seeing the world through the eyes of other cultures
Meeting and greeting
Social etiquette and rules for personal space
Taking account of communication styles
Working and support people from different cultures

Learning outcomes

Understand equality, diversity and inclusion in own area of responsibility
Champion diversity, equality and inclusion
Understand how to develop systems and processes that promote equality, diversity and inclusion


3 hours

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

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