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Course Detail

Behaviours that Challenge Refresher

Subject category: General Health and Social Care

Course overview

This course has been developed as a refresher session, to provide learners with any up to date knowledge and changes in sector language, understanding and skills required to promote positive behaviour. This course will support learners to evaluate their own practice and that of their organisation.
This course is delivered using a range of methods and resources including:
Self-assessment tools, case studies, group discussions, small group activities and DVD clips
This course has been developed and mapped to:
Skills for Care: Supporting Staff Working with People who Challenge Services: Guidance for employers 
Skills for Care – Key Facts: Workforce Development and People whose Behaviour Challenges
And the following QCF unit:
Promote Positive Behaviour

Course content

'Challenging Behaviour' - The label and causes of 'challenging behaviour'
Responding to behaviour
Effects of behaviour on the individual and others
Reviewing current practice

Learning outcomes

State how to promote and respond appropriately to displayed behaviour
Describe how to support individuals and others following an incident of challenging behaviour
Review and revise approaches to promoting positive behaviour


3 hours

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

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