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Course Detail

Behaviours that Challenge

Subject category: General Health and Social Care

Course overview

This course has been developed to provide learners with the knowledge, understanding and skills required to promote positive behaviour and respond appropriately to incidences of what is seen as challenging behaviour.
This course is delivered using a range of methods and resources including:
Scenarios, group discussions, ABC charts, small group activities and DVD clips.
This course has been developed and mapped to:
Skills for Care: Supporting Staff Working with People who Challenge Services: Guidance for employers 
Skills for Care – Key Facts: Workforce Development and People whose Behaviour Challenges
And the following QCF units:
Enable Individuals with Behavioural Difficulties to Develop Strategies to Change their Behaviour
Promote Positive Behaviour

Course content

Policies, procedures and guidelines
‘Challenging Behaviour’-The label
Equality, diversity and rights
Types of behaviours that challenge
Causes of ‘challenging behaviour’
Understanding behaviour
Responding to behaviour
Proactive and reactive strategies
Effects of behaviour on the individual and others
Review and revise approaches
Reflective practice of own role

Learning outcomes

State factors that influence behaviour
Evaluate and review strategies for changing behavioural responses
Describe how legislation, frameworks, codes of practice and policies relate to positive behaviour support
Explain the context and use of proactive reactive strategies
Describe how to promote positive behaviour
Explain how to respond appropriately to incidents of challenging behaviour
Give an example of how to support individuals and others following an incident of challenging behaviour
Review and revise approaches to promoting positive behaviour


6 hours

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

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