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Course Detail

The Care Certificate 5 day Programme

Subject categories: General Health and Social Care, Inductions

Course overview

The Care Certificate is the key component of the overall induction which an employer must provide legally and in order to meet the essential standards as set out by the Care Quality Commission.
The Care Certificate will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstarted they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.
Within this programme, 5 full days of training will be delivered to staff:
Introduction to the Care Certificate, Communication and Handling Information
Safeguarding Adults and Children and Work in a Person Centred Way
Health and Safety, Infection Control and Basic Life Support
Equality and Diversity and Privacy and Dignity
Fluids and Nutrition and Awareness of Mental Health, Dementia and Learning Disability
Following each session a full resource pack for each subject will be provided for further reading plus a full certificate will be issued for each subject covered.
Throughout the 5 days, the outcomes for standards 1, 2 and 3 are embedded into the delivery – Understand your Role, Duty of Care and Personal Development. Learners will be provided with additional resources to support them to complete the knowledge for these standards following the 5 day programme.
The Six C’s are also discussed throughout each session and embedded into delivery.

Course content

Introduction to the Care Certificate
Communication: Standard 6
Handling Information: Standard 14
Safeguarding Adults and Safeguarding Children: Standards 10 and 11
Work in a Person Centred Way: Standard 5
Health and Safety: Standard 13
Infection Control: Standard 15
Basic Life Support: Standard 12
Equality and Diversity: Standard 4
Privacy and Dignity: Standard 7
Fluids and Nutrition: Standard 8
Awareness of Mental Health, Dementia and Learning Disability: Standard 9

Learning outcomes

Understand the background of the Care Certificate and how and why it came about
Identify the 15 standards of the Care Certificate
Understand the importance of effective communication
Understand how to meet communication needs, wishes and preferences
Promote effective communication in the workplace
Understand the principles and practices relating to confidentiality
Handle information in accordance with agreed ways of working
Understand the principles of safeguarding adults
Reduce the likelihood of abuse
Respond to suspected or disclosed abuse
Understand person centred values
Understand working in a person centred way
Support individuals to minimise pain and discomfort
Support individuals to maintain their identity and self-esteem
Know their responsibilities, and those of others, relating to health and safety
Understand risk assessment
Move and assist safely
Understand procedures for responding to accidents and sudden illness
Understand medication and healthcare tasks
Handle hazardous substances
Promote fire safety
Work securely
Manage stress
Prevent the spread of infection
Provide basic life support
Understand the importance of equality and inclusion
Work in an inclusive way
Access information, advice and support about diversity, equality and inclusion
Understand the principles that underpin privacy and dignity in care
Maintain the privacy and dignity of individuals they support
Support an individual’s right to make choices
Understand how to support active participation
Understand the principles of hydration, nutrition and food safety
Support individuals to have access to food and fluids in accordance with their plan of care
Understand the needs and experiences of people with mental health conditions, dementia or learning disabilities
Understand the importance of promoting positive health and wellbeing
Understand the adjustments which may be necessary in care delivery
Understand the importance of early detection
Understand the legal frameworks, policy and guidelines
Understand the meaning of mental capacity in relation to how care is provided


5 days

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

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