Customer Login Customer Login

Course Detail

The Care Certificate 4 Day Programme

Subject categories: General Health and Social Care, Inductions

Course overview

The Care Certificate is the key component of the overall induction which an employer must legally provide and in order to meet the essential standards as set out by the Care Quality Commission.
The Care Certificate will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure they provide compassionate and high quality care and support.
Within this programme, 4 days of training will be delivered to staff:
Understand your Role, Your Personal Development and Duty of Care
Safeguarding Adults, Safeguarding Children, Equality and Diversity and Privacy and Dignity
Work in a Person Centred Way, Communication, Fluids and Nutrition and Awareness of Mental Health, Dementia and Learning Disability
Basic Life Support, Health and Safety and Infection Prevention and Control
Following each session a full resource pack for each subject will be provided for further reading plus a full certificate will be issued for each subject covered.
The Six C’s are also discussed throughout each session and embedded into delivery.

Course content

Understand your Role: Standard 1
Your Personal Development: Standard 2
Duty of Care: Standard 3
Handling Information: Standard 14
Safeguarding Adults: Standard 10
Safeguarding Children: Standard 11
Equality and Diversity: Standard 4
Privacy and Dignity: Standard 7
Work in a Person Centred Way: Standard 5
Communication: Standard 6
Fluids and Nutrition: Standard 8
Awareness of Mental Health, Dementia and Learning Disability: Standard 9
Basic Life Support: Standard 12
Health and Safety: Standard 13
Infection Prevention and Control: Standard 15

Learning outcomes

Understand their own role
Work in ways that have been agreed with their employer
Understand working relationships in health and social care
Work in partnership with others
Agree a personal development plan
Develop their knowledge, skills and understanding
Understand how duty of care contributes to safe practice
Understand the support available for addressing dilemmas that may arise about duty of care
Deal with comments and complaints
Deal with incidents, errors and near misses
Deal with confrontation and difficult situations
Handle information
Understand the principles of safeguarding adults
Reduce the likelihood of abuse
Respond to suspected or disclosed abuse
Protect people from harm and abuse – locally and nationally
Safeguard children
Understand the importance of equality and inclusion
Work in an inclusive way
Access information, advice and support about diversity, equality and inclusion
Understand the principles that underpin privacy and dignity in care
Maintain the privacy and dignity of the individual(s) in their care
Support an individual’s right to make choices
Support individuals in making choices about their care
Understand how to support active participation
Support the individual in active participation in their own care
Understand person centred values
Understand working in a person centred way
Support the individual to maintain their identity and self - esteem
Understand the importance of effective communication at work
Understand how to meet the communication and language needs, wishes and preferences of individuals
Understand how to promote effective communication
Understand the principles and practices relating to confidentiality
Understand the principles of hydration, nutrition and food safety
Support individuals to have access to food and fluids in accordance with their plan of care
Understand the needs and experiences of people with mental health conditions, dementia or learning disabilities
Understand the importance of promoting positive health and wellbeing for an individual who may have a mental health condition, dementia or learning disability
Understand the adjustments which may be necessary in care delivery relating to an individual who may have a mental health condition, dementia or learning disability
Understand the importance of early detection of mental health conditions, dementia and learning disabilities
Understand legal frameworks, policy and guidelines relating to mental health conditions, dementia and learning disabilities
Understand the meaning of mental capacity in relation to how care is provided
Provide basic life support
Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the work setting
Understand risk assessment
Move and assist safely
Understand procedures for responding to accidents and sudden illness
Understand medication and healthcare tasks
Handle hazardous substances
Promote fire safety
Work securely
Manage stress
Prevent the spread of infection


4 days

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

Keep up to date

Keep up to date and ensure you never miss out on any important training legislation or up and coming courses by providing us with your email address, that way you are always up to date with the latest requirements.

Don't worry, we will never sell your details to others and you can easily unsubscribe from our mailings at any time.