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Course Detail

Professional Boundaries

Subject category: General Health and Social Care

Course overview

For staff to work positively and constructively they need to have a good understanding of the boundaries the Health & Social Care sector require of them.  Both Government and individual organisations have expectations of standards that everyone working within this sector need to be aware of and practice.  This course will provide the knowledge required to work to, and within, these boundaries.
This course is delivered using a range of methods and resources including:
Job descriptions, group discussions, small group activities, action planning and ‘I am a professional’ game cards.
This course has been developed and mapped to:
The Data Protection Act 1998
Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England
And the following QCF unit:
The Role of the Health and Social Care Worker
Introduction to Duty of Care

Course content

What are professional boundaries?
Your role as a worker
Legislation that has an impact on the Health & Social Care Sector
Data Protection, confidentiality and its impact on practice
Establishing and maintaining professional boundaries
Understanding and using policies & procedures

Learning outcomes

Explain how a working relationship is different from a personal relationship
Describe different working relationships in health and social care settings
Describe why it is important to adhere to the agreed scope of the job role
Explain why it is important to work in partnership with others
Define the term 'duty of care'
Describe how the duty of care affects own work role
Describe dilemmas that may arise between the duty of care and individual's rights
Describe how to respond to complaints


6 hours

Call us on 01727 733 999 or email us at to find out how we can help you with this course.

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