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Welfare and Benefits

Subject category: General Health and Social Care
This course has been developed to provide staff working within Supported Living, Domiciliary and Housing services with the knowledge required in order for them to be able to identify relevant welfare and benefits. The course will look at how to access these and the factors that are considered when deciding on an application. The knowledge gained from this course will support staff to confidently offer advice and guidance to the individuals they support.
This course is delivered using a range of methods and resources including:
Group discussions, small group activities, fact sheets and case studies.
This course has been developed and mapped to:
The Care Act 2014
Welfare Reform Act 2012 – revised 2015
Mental Capacity Act 2006
Equality Act 2010
and the following QCF unit:
Support individuals to manage their finances
Support individuals to access and manage direct payments

Working with Children and Families who have Experienced Trauma


This course has been developed to look at the impact of trauma on children and young people, and will explore how abuse can affect the relationships between the non-abusive parent and the child, and also the impact of trauma on the brain and on relationships. Practical activities and resources for supporting families will be shared as well as up to date information on risk assessment and safety planning.
This course is delivered using a range of methods and resources including:
Scenarios, case studies, group discussions and small group activities.
This course has been developed and mapped to:
Putting Children first – Delivering Our vision for Excellent Children’s Social
Care (July 2016 DfE)

Health and Social Care Professions Council

Section 47 of the Children’s Act 1989

Children and Families Act 2014

The Children’s Plan 2007

Safeguarding Vulnerable Groups 2006

And the following QCF unit:
Principles of Safeguarding and Protection in Health and Social Care

Working With Complexity and Effectively Managing Risk (For Managers)


Managers and front line staff routinely work with the most complex and high risk cases. There is never any one approach or method to managing risk, but there are a range of skills and tools to draw on to unpack even the most complex situations.
This course is designed and aimed for all Managers in Adult and Children services whose staff engage in case work with high conflict and hard to engage families.
This course is delivered using a range of methods and resources including:
Group discussions, small group activities, case studies and DVD clips of service users personal experiences.
This course has been developed and mapped to:
The Care Act 2014
Children and Families Act 2014
Health and Social Care Professions Council
Putting Children first – Delivering Our vision for Excellent Children’s Social
Care (July 2016 DfE)

Working with Confidence

Subject category: General Health and Social Care
This course has been developed to provide learners with a better understanding of how to diffuse, manage and cope with anti-social behaviour. This course is aimed at staff who are supporting people who live in self-contained housing and have access to shared communal facilities.
Through discussion, learners will explore the options available to them to ensure they are safe and able to behave appropriately, professionally and socially at all times. Learners will get the opportunity to discuss the real life situations and dilemmas they face and with guidance, know what they need to do when faced with these or similar dilemmas in future.
The knowledge gained should support individuals to understand and promote positive behaviour, whilst responding appropriately to incidences of what is seen as anti-social behaviour. 
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and DVD clips.
This course has been developed and mapped to:
The Anti-Social Behaviour, Crime and Policing Act 2014
The Care Act 2014 
And the following QCF unit:
Promote Positive Behaviour


Wound Management


This course has been developed for staff working in a range of settings including residential, community and supported living schemes who are involved in supporting with wound care and management. Learners will develop their understanding of the types of wounds, wound healing and factors influencing the health process. Through attending this course learners will develop their understanding of skin structure and function and their confidence to support with wound management.
This course is delivered using a range of methods and resources including:
Video clips, group discussions and small group activities.
This course has been developed and mapped to:
The Care Act 2014
Mental Capacity Act 2005
Deprivation of Liberty Safeguards 2008
Equality Act 2010
And the following QCF unit:
Undertake agreed pressure area care
Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money
Safeguarding
Safeguarding

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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