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Understanding Behaviours that Challenge Including Mental Health

Subject category: General Health and Social Care
This course has been developed to provide learners with the knowledge, understanding and skills required to promote positive behaviour and respond appropriately to incidences of what is seen as challenging behaviour. The course will also look into the main forms of mental health problems and explore the impact of mental health on behaviour. Learners will think about how individuals can be supported and how positive behaviour, mental health and wellbeing can be promoted. 
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and DVD clips.
This course has been developed and mapped to:
Skills for Care: Supporting Staff Working with People who Challenge Services
The Government document - No Health without Mental Health
Skills for Care - The Common Core Principles to Support Good Mental Health and Wellbeing in Adult Social Care

And the following QCF units:
Enable Individuals with Behavioural Difficulties to Develop Strategies to Change their Behaviour
Promote Positive Behaviour
Understand Mental Health Problems


Understanding The Care Certificate

Subject category: General Health and Social Care

This course has been developed to provide an introduction to The Care Certificate, including who developed it, why it was developed and how this can be implemented. This course explains how the Care Certificate forms part of an induction which an employer must provide legally and in order to meet the regulations from The Care Quality Commission with regards to The 5 Key Questions.
Learners will gain an understanding of how the Care Certificate will provide clear evidence that the health or social care worker been assessed against a specific set of standards. Learners will leave the course knowing how they will complete their Care Certificate and the responsibilities which are theirs and their employer‘s to ensure it is complete within the first 12 weeks of employment.
The standards cover the areas that are common to both the Health and Social Care workforces and meet the legal requirements for providers of regulated activities to ensure that their staff are suitably trained.
This course will give learners information around the assessment process of The Care Certificate and the various assessment methods which are used. They will discuss the process of CPD and the importance of keeping their CPD up to date.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, self-assessments, small group activities and DVD clips.
This course has been developed and mapped to:
The Care Certificate Framework Document
The Care Certificate Assessor Document
The Care Certificate Self-Assessment Tool
The 6 C’s

Understanding the Care Certificate Standards and CPD for Managers, Assessors and Trainers

Subject categories: General Health and Social Care, Nursing and Health Care, Train the Trainer
The Care Certificate provides clear evidence to employers, patients and people who receive care and support, that the health or social care worker has been trained and developed to specific set of standards. To support the Healthcare Support Worker or Adult Social Care Worker (HCSW/ASCW) to gain the most up to date knowledge Managers and Assessors must ensure that their own knowledge and practice is up to date.
This course has been designed to provide CPD activity for the 15 standards in the Care Certificate. This CPD activity will support Managers and Assessors to ensure that their knowledge is up to date and at the level required to support or assess the Care Certificate for each new employee. 
Within the session learners will explore the different ways in which CPD can be obtained, achieved and recorded to best evidence that their knowledge is current and at the required standard to support individuals completing their Care Certificate.
This course is delivered using a range of methods and resources including:
The Care Certificate standards, group discussions, example CPD entries, small group activities and self-assessment.
This course has been developed and mapped to:
The Care Certificate Framework

Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money
Safeguarding
Safeguarding

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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