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Paediatric First Aid Two Day Level 2 Award

Subject category: Health and Safety
This course has been developed for those who are working with children and infants up to the age of 8 years. It will be of particular interest to Teachers, Child Minders, Crèche Assistants, Playgroup personnel and anyone else who has a responsibility for the welfare of children and infants whilst in their care.
This two day course satisfies the guidelines and criteria as laid down by the Early Years Foundation Stage (EYFS) and OFSTED. It is therefore ideal for individuals who wish to gain a nationally accredited Level 2 Award.
In order to obtain this qualification, you must attend both days and complete the 2 units of accreditation.
Assessment & Certification
Assessment of learning is ongoing throughout the course by the instructor through discussion, questioning, individual and group activities, practical work, observations and a multiple choice questions paper.
This course is fully accredited and on successful completion, learners will receive a 3 year qualification from our awarding body.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and DVD clips.
This course has been developed and mapped to:
Health and Safety (First Aid) Regulations 1981 (as amended)
Resuscitation Council Guidelines

Paediatric First Aid – One Day – Level 3 Award

Subject category: Health and Safety
This course has been developed for those who are working with children and infants. This qualification is a 1 day introduction to paediatric first aid and will give learners the knowledge and competence to administer first aid and basic life support. 
Assessment & Certification
Assessment of learning is ongoing throughout the course by the instructor through discussion, questioning, individual and group activities, practical work, observations and successful completion of a multiple choice questions paper. 
This course is fully accredited and on successful completion, learners will receive a 3 year qualification from our awarding body.
This course is delivered using a range of methods and resources including:
First Aid manikins, scenarios, first aid kits, group discussions, small group activities and DVD clips.
This course has been developed and mapped to:
The Care Certificate Standard 12
Health and Safety (First Aid) Regulations 1981 (as amended)


Palliative Care

Subject categories: End of Life, General Health and Social Care, Nursing and Health Care
This course has been developed to provide learners with the knowledge and skills required to support individuals who have been diagnosed with an incurable illness to live well. This course is suitable for learners who work within a range of Health and Social Care settings including residential, nursing and in their own homes within the community. Palliative Care can be provided from time of diagnosis or later on in their illness. End of Life Care is given to patients with a life limiting, incurable disease and are in the last year of life.
This course is delivered using a range of methods and resources including:
Condition fact sheets for research activity, scenarios, group discussions, small group activities and self-assessment.
This course has been developed and mapped to:
Common Core Competencies and Principles for Health and Social Care Workers Working with Adults at the End of Life
Leadership Alliance for the Care of Dying People: One Chance to get it Right
Dying without dignity: Investigations by the Parliamentary and Health Service Ombudsman into Complaints about End of Life Care
And the following QCF units:
Support Individuals at the End of Life
Contribute to Monitoring the Health of Individuals Affected by Health Conditions

Parenting Assessment

Subject category:
Aimed at practitioners, this course explores the process of assessing parenting capacity. It highlights aspects of good practice drawn from research literature and guidance. It will allow learners to explore reflective practice and look at analytical assessments based on the work of Chris Dykes and the British Association of Social Workers. It will look at relationship building and other person-centred approaches that inform parenting assessment.

This course is delivered using a range of methods and resources including:
Case studies, group discussions, PCP Tools and DVD clips.

This course has been developed and mapped to:
The following units of the Professional Capabilities Framework (PCF) 2018.
5. Knowledge
6. Critical Reflection and Analysis
7. Skills and Interventions
The Children Act 1989
The Children and Families Act 2014
The Children and Social Work Act 2017
Promote Person Centred Approaches in Social Work

Parkinson’s Disease Awareness

Subject categories: General Health and Social Care, Nursing and Health Care
This course has been developed to give staff an insight into working with Service Users who are affected by Parkinson’s disease. For staff to work positively and constructively with people with Parkinson’s, it is essential they have a good understanding of the condition and the effects it has on the lives of the people affected by it. The knowledge gained throughout the course will benefit all Health and Social Care workers who may be responsible for the care and support of an individual with Parkinson’s Disease.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and DVD clips.
This course has been developed and mapped to:
NICE Guidelines: Parkinson’s Disease: Diagnosis and Management
And the following QCF unit:
Contribute to the Support of Individuals with Multiple Conditions and/or Disabilities

PEG Feeding Percutaneous Endoscopic Gastrostomy

Subject category: Nursing and Health Care
This course has been developed to provide learners with an understanding of PEG feeding and the knowledge required to support an individual with a PEG feed.
This course is delivered using a range of methods and resources including:
Group discussions, small group activities, DVD clips and examination of a variety of equipment used.
This course has been developed and mapped to:
The Care Certificate Standard 8
NICE Guidelines: Nutrition Support for Adults: Oral Nutrition Support, Enteral Tube Feeding and Parenteral Nutrition
And the following QCF unit:
Prepare for and Carry Out Extended Feeding Techniques

Permanency

Subject category:
This course considers what is meant by permanency and the impact on outcomes for children and young people. The various options of achieving permanency are explored and the differences between these options explained.

However, it remains a difficult area of practice and raises many concerns and anxieties for social workers and foster carers alike. This course will consider some of the issues involved in the process and will provide case studies, checklists, advice and guidance for both practitioners and foster families.

It is important to note that all adoption practice in England and Wales is governed by the Adoption and Children Act 2002 and that practitioners should be familiar with Statutory Guidance (2015) surrounding the assessment and approval of adopters, the regulations relating to linking and matching children for whom adoption is the Care Plan, and the significance of post-permanency support. It is of crucial importance that carers considering adopting the child or children in their care understand what will be required in terms of assessment as permanent carers and that they are clear about the levels of support they and their child will be entitled to.

Eligibility criteria for carers wishing to adopt or offer permanence is introduced, processes that must be followed, roles and responsibilities associated with adoption and what happens if the adoption of other permanency options goes ahead.

Permanency means giving a young person a sense of safety, stability and a clear sense of belonging. For children, it means that they understand who they will be living with and who will be caring for them for the rest of their childhood. 

The course will also allow learners to use reflective practice and analytical assessment to assist in making good decisions and assist carers and young people into permanence.


This course is delivered using a range of methods and resources including:
Scenarios, case studies, group discussions and small group activities.  

This course has been developed and mapped to:
Putting Children first – Delivering Our Vision for Excellent Children’s Social 
Care (July 2016 DfE) 


Children’s Act 1989

Children and Families Act 2014 

The Children’s Plan 2007

Adoption and Children Act 2002

Special Guardianship Regulations 2005

Special Guardianship(Amendment) Regulations 2015

and the following QCF unit:
Principles of Safeguarding and Protection in Health and Social Care

Person Centred Care Champions


This two day course has been developed to support staff in the role of a Person Centred Care Champion. A champion has an interest and passion for person centred care & support, with the ability to lead and inspire others to use person centred approaches in their service delivery.
Learners will gain a greater understanding of person centered approaches, how to promote these in the workplace and how requirements of legislation and best practice drive the implementation of these approaches.
The knowledge gained from this course will support champions to promote good practice in person centred care whilst working in services, including residential care homes, hospitals, supported living, housing, domiciliary and homecare.
This course is delivered using a range of methods and resources including:
Group discussions, practical activities, worksheets, small group activities and DVD clips.
This course has been developed and mapped to:
The Care Certificate - Standard 5 Work in a person centred way
NICE Guidelines on Person Centred Care
The Leadership Qualities Framework
The Care Act 2014
And the following QCF unit:
Promote Person Centred Approaches in Health and Social Care

Person Centred Planning

Subject category: General Health and Social Care
This course has been developed for learners working across a wide range of settings, and will provide them with the knowledge and skills to understand what Person Centred Planning (PCP) is and how to promote and implement person centred approaches. This course will introduce the current PCP tools that are available and widely used within adult social care.
The course encourages the learner to explore their own role in implementing person centred thinking and planning and to develop further skills and attitudes necessary to fulfil this role.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, PCP Tools and DVD clips.
This course has been developed and mapped to:
The Care Certificate Standard 5
NICE Guidance on Person Centred Care
The Care Act 2014
And the following QCF unit:
Promote Person Centred Approaches in Health and Social Care

Person Centred Planning Refresher

Subject category: General Health and Social Care
This course has been developed for learners working across a wide range of settings, and will provide them with the knowledge and skills to understand what Person Centred Planning (PCP) is and how to promote and implement person centred approaches. This course will introduce the current PCP tools that are available and widely used within adult social care.
The course encourages the learner to explore their own role in implementing person centred thinking and planning and to develop further skills and attitudes necessary to fulfil this role.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, PCP Tools and DVD clip.
This course has been developed and mapped to:
The Care Certificate Standard 5
NICE Guidance on Person Centred Care
The Care Act 2014
And the following QCF unit:
Promote Person Centred Approaches in Health and Social Care

Personal Care and Risk Management

Subject categories: General Health and Social Care, Nursing and Health Care
This course has been developed to provide staff with the knowledge required in order for them to assess, plan and deliver appropriate personal care for the individuals they support. The session will cover personal care requirements and the associated risk management required in this area of practice.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and example care/support plans. 
This course has been developed and mapped to:
The Care Certificate Standard 15
Royal Marsden Manual of Clinical Nursing Procedures on Patient Comfort and Risk management (2011) 
Department of Health, Essence of Care (2010) 


Personalisation

Subject category: General Health and Social Care
This course has been developed to introduce an understanding of how personalisation affects the provision of social care services. It focuses on the systems, skills and support needed to implement personalised provision.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and self-assessment.
This course has been developed and mapped to:
SCIE Guidance: Personalisation: A Rough Guide
And the following QCF unit:
Introduction to Personalisation in Social Care

Personality Disorders

Subject category: Mental Health
This training course will provide the skills and knowledge required to support
people affected by personality disorders by providing them with greater
awareness and understanding.
The course will also support staff to understand how personality disorders can
affect the way people identify with, and form a perception of the ‘average’ person,
and how this may affect their perception of other people. Many people with a
personality disorder will also have associated mental health challenges.
This course is delivered using a range of methods and resources including:
Fact or fiction activity, group discussions, self-assessment and action planning.
This course has been developed and mapped to:
NICE Guidelines: Personality Disorders
Guidance from the Royal College of Psychiatrists
And the following QCF unit:
Understand Mental Health Problems

Physiological Observations

Subject category: Nursing and Health Care
This course has been developed to provide staff with the knowledge and skills required in order for them to take and record temperature, heart rate, respiratory rate, blood pressure, oxygen saturation and level of consciousness. The session will cover best practice in these skills, the ‘track and trigger’ system and the effective recording and reporting of findings.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities, clinical equipment and DVD clips.
This course has been developed and mapped to:
NICE Guidelines: Acutely Ill Patients in Hospital
And the following QCF unit:
Undertake Physiological Measurements 


Positive Behavioural Support

Subject category: General Health and Social Care
This course has been developed to support staff to work in the best way to support people who display, or may be at risk of displaying behaviour which challenges services. The course will support learners to gain an understanding of the principles of PBS and how to implement this into practice.
Learners will gain an understating of some of the key components of Positive Behaviour Support, the theory, science and values that underpin PBS and how it works in practice. They will also gain information on identifying the purpose and meaning of behaviour’s and the data that they will need to gain as evidence, support strategies will be explored which can be put into place to improve the individuals quality of life as well as the difference between proactive strategies and reactive strategies. 
The course will explore the range of first and last resort strategies that can be used in a crisis. Learners will be able to audit a behaviour support plan that they have bought with them and explore the benefits of using a wellbeing framework for individuals. Staff will also explore and will be encouraged to think about, the connection of wellbeing and happiness focused intervention and behavioural concerns. The course will include what will be needed at organisation level for the successful implementation of Positive Behavioural Support. 
This course is delivered using a range of methods and resources including:
Behavioural Support Plan, group discussions, role play, small group activities and DVD clips.
This course has been developed and mapped to:
PBS competency framework 
Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards 2009 
The Care Act - Safeguarding 
Positive and Proactive Care: reducing the need for restrictive interventions – (Department of Health 2014)
And the following QCF unit:
Promote Positive Behaviour

Positive Behavioural Support

Subject category: General Health and Social Care
This course has been developed to support staff to work in the best way to support people who display, or may be at risk of displaying behaviour which challenges services. The course will support learners to gain an understanding of the principles of PBS and how to implement this into practice.
Learners will gain an understating of some of the key components of Positive Behaviour Support, the theory, science and values that underpin PBS and how it works in practice. They will also gain information on identifying the purpose and meaning of behaviour’s and the data that they will need to gain as evidence, support strategies will be explored which can be put into place to improve the individuals quality of life as well as the difference between proactive strategies and reactive strategies. 
This course is delivered using a range of methods and resources including:
Proactive and reactive strategies, group discussions, role play, small group activities and DVD clips.
This course has been developed and mapped to:
PBS competency framework 
Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards 2009 
The Care Act - Safeguarding 
Positive and Proactive Care: reducing the need for restrictive interventions – (Department of Health 2014)
And the following QCF unit:
Promote Positive Behaviour

Positive Intervention Strategies when Working with Children and Young People


This course will give a range of social care practitioners the knowledge required to support their practice and understanding of the key components of Positive Behaviour Support, the theory, science and values that underpin it and how it works in practice.
The course explores what positive intervention strategies are available for use in working with children and young people. As we explore the reasons why behavior that challenges occurs, learners will be encouraged to self-reflect on their own practice.
Learners will audit behaviour support plans and work with each other to decide on how to intervene with positive intervention strategies and avoid restrictive practice.
Understanding how to think holistically about each individual child or young person being supported will ensure that practitioners make the connection of wellbeing, safeguarding and quality of life to the applied strategies of positive interventions they may have used.
Throughout this course professional codes, regulating conduct, legislation and systemic practice is embedded.
This course is delivered using a range of methods and resources including:
Group discussions, small group activities, role play, organisational policies, example behavioural support plans, and a DVD clip
This course has been developed and mapped to:
Positive Behaviour Support Competency Framework 2015
Mental Capacity Act 2005
The Care Act 2014
Positive and Proactive Care: reducing the need for restrictive interventions 2014 Department of Health
HCPC Standards of Proficiency for Social Workers
The Leadership Qualities Framework for Adult Social Care

Prader-Willi Syndrome

Subject category: General Health and Social Care
This course has been developed to support learners gain an understanding of Prader-Willi Syndrome and how to support individuals to live a full and active life.
Prader-Willi syndrome, also known as PWS, is a complex genetic disorder characterised by hypotonia and developmental delay as an infant, obesity, learning disability and behaviour difficulties (especially food related) in adolescence and adulthood.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, fact or fiction activity and action planning.
This course has been developed and mapped to:
Guidance from Prader-Willi Syndrome Association UK
And the following QCF unit:
Contribute to the Support of Individuals with Multiple Conditions and/or Disabilities


Pressure Area Care

Subject category: Nursing and Health Care
This course has been developed for care and support staff working with people who through age or specific conditions, need support to ensure the correct prevention and management of pressure sores. The course aims to improve the understanding of the causes of pressure sores and methods of preventing them. Learners will explore methods of good practice and examine the role of the care worker in the prevention and healing of pressure sores.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and self-assessment
This course has been developed and mapped to:
NICE Guidelines: Pressure Ulcers: Prevention and Management
And the following QCF unit:
Undertake Agreed Pressure Area Care

Principles of Communication

Subject category: General Health and Social Care
This course has been developed to support learners to gain an understanding of, and promote the importance of, using effective communication skills when supporting individuals to express their needs, wishes and interact with others using their preferred methods of communication.
This course is delivered using a range of methods and resources including:
Example communication tools, group discussions, small group activities and self-assessment.
This course has been developed and mapped to:
Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England
The Care Certificate Standard 6
And the following QCF unit:
Principles of Communication in Adult Social Care Settings


Professional Boundaries

Subject category: General Health and Social Care
For staff to work positively and constructively they need to have a good understanding of the boundaries the Health & Social Care sector require of them.  Both Government and individual organisations have expectations of standards that everyone working within this sector need to be aware of and practice.  This course will provide the knowledge required to work to, and within, these boundaries.
This course is delivered using a range of methods and resources including:
Job descriptions, group discussions, small group activities, action planning and ‘I am a professional’ game cards.
This course has been developed and mapped to:
The Data Protection Act 1998
Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England
And the following QCF unit:
The Role of the Health and Social Care Worker
Introduction to Duty of Care


Professional Relationships and Boundaries in Housing

Subject categories: General Health and Social Care, Housing
For staff to work positively and constructively they need to have a good understanding of the boundaries the housing sector require of them. Both Government and individual organisations have expectations of standards that everyone working within this sector need to be aware of and practice. This course will provide the knowledge required to work to, and within, these boundaries.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and role play.
This course has been developed and mapped to:
The Data Protection Act 1998
Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England
The Care Certificate Standards 1 and 3
And the following QCF units:
The Role of the Health and Social Care Worker 
Introduction to Duty of Care
Understand partnership working 


Promoting Positive Risk Taking Person Centred

Subject category: General Health and Social Care
This course has been developed to support staff to empower individuals they are supporting to gain greater control of their lives by taking positive risks whilst acknowledging the hazards associated with that risk.  Sometimes people’s decisions might be perceived by professionals or family members as carrying unnecessary risk and this course will challenge those thoughts and concepts. 
This course is delivered using a range of methods and resources including:
Scenarios, group discussions, small group activities and positive risk taking documentation.
This course has been developed and mapped to:
The Care Certificate Standard 5
Department of Health Document: Independence, Choice and Risk
Management of Health and Safety at Work Regulations 1999
And the following QCF unit:
Understand Positive Risk Taking for Individuals with Disabilities
Contribute to Support of Positive Risk Taking for Individuals
Support Positive Risk Taking for Individuals


Psychoactive Substances - Formerly known as Legal Highs

Subject category: Mental Health
This course has been developed for learners working with individuals who are currently or potentially at risk of using psychoactive substances, and will explore the social, psychological and health implications, as well as the risks associated with these substances. It is imperative that everyone who works with young people and adults has an understanding of psychoactive substances and the impact that they can have. This course will introduce interventions designed to assist users to make positive choices to assist them to live free, or reduce the risk of using psychoactive and other substance misuse.
This course is delivered using a range of methods and resources including:
Group discussions, practical exercises, a drugs box, beer goggles and leaflets on a variety of drugs and harm reduction information.
This course has been developed and mapped to:
The Human Medicines Regulations 2012 (Amended 2014)
The Psychoactive Substances Act 2016
And the following QCF unit:
Recognising Symptoms of Substance Misuse and Responding Appropriately
Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money
Safeguarding
Safeguarding

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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