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Care, Support and Person Centred Planning

Subject category: General Health and Social Care
This course has been developed to provide the learner with the knowledge and skills required to implement and practice the recording, storing, sharing and accessing of information. Knowledge gained from the course can be implemented within care and support plans for individuals. Learners will look at how person centred thinking affects provision of social care services and how care/support plans should support this. The course encourages the learner to explore their own role in implementing person centred thinking and planning and to develop further skills and attitudes necessary to fulfil this role.
This course is delivered using a range of methods and resources including:
Person Centred Planning tools, scenarios, case studies, group discussions, action planning and small group activities.
This course has been developed and mapped to:
The Care Act 2014: Personalising Care and Support Planning
Think Local Act Personal Guide: Delivering Care and Support Planning
And the following QCF units:
Support Person Centred Thinking and Planning
Handle Information in Health and Social Care Settings
Promote Good Practice in Handling Information in Health and Social Care Settings


Catheter and Stoma Care

Subject category: Nursing and Health Care
This course has been developed for staff who are involved in catheter and stoma care. Learners will look at the protocols and good practice in relation to catheterisation, and explore and discuss the points of regular monitoring and care of the catheter. Learners will gain the knowledge of how and why stomas are used and will gain an understanding of how to care for the stoma within the boundaries of their role.
 
This course is delivered using a range of methods and resources including:

Personal care props, stoma bags, catheters, group discussions, small group activities and DVD clips and assessment tools.

This course has been developed and mapped to: 

The Royal Marsden Hospital Manual of Clinical Nursing procedures 

Royal College of Nursing Guidance on Catheter Care
 
NICE Guidelines: Infection Prevention and Control 

NICE Guidelines: Long Term Urinary Catheters: Prevention and Control 

Healthcare Associated Infections in Primary and Community Care 


And the following QCF unit: 

Supporting Infection Prevention and Control in Social Care
Undertake Urethral Catheterisation Processes

Coaching your Team

Subject categories: General Health and Social Care, Leadership and Management
The aim of this course is to develop knowledge and understanding of coaching and training as required by a practising or potential first line manager.
This course has been developed and mapped to the following QCF unit:
M3.18 – Coaching and training your work team

Continence and Catheter Care

Subject categories: General Health and Social Care, Nursing and Health Care
This course has been developed to promote an awareness of effective continence and catheter care.  Learners will gain the knowledge of types of incontinence and how these can be managed effectively enabling them to support an individual within this area of personal care.
This course does not cover the physical element to teach catheterisation procedures.
This course is delivered using a range of methods and resources including:
Small group activities, case studies, DVD clips and examination of equipment.
This course has been developed and mapped to:
Royal College of Nursing: Improving Continence Care for Patients 
NICE Guidelines: The Management of Urinary Incontinence in Women 
Royal College of Nursing Guidance on Catheter Care
NICE Guidelines: Infection Prevention and Control
NICE Guidelines: Long Term Urinary Catheters: Prevention and Control Healthcare Associated Infections in Primary and Community Care
And the following QCF unit:
Undertake Urethral Catheterisation Processes


COPD Chronic Obstructive Pulmonary Disease

Subject categories: General Health and Social Care, Nursing and Health Care
This course has been developed to promote an understanding of COPD which will give staff the knowledge required to support the individuals they are working with to manage their COPD.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and DVD clips
This course has been developed and mapped to:
NICE Guidelines on COPD
And the following QCF unit:
Contribute to Monitoring the Health of Individuals affected by Health Conditions

COSHH Awareness Control of Substances Hazardous to Health

Subject categories: General Health and Social Care, Health and Safety
This course has been developed to look at COSHH within the workplace and gain an understanding of how this knowledge should be applied within their roles in the Health and Social Care sector. This course will benefit all staff whose job roles involve them working with substances that can be hazardous to health.
This course is delivered using a range of methods and resources including:  
COSHH data sheets, hazard notices and signs, group discussions and small group activities. 
This course has been developed and mapped to:
HSE Guidance on COSHH
HSE Guidance document Personal Protective Equipment at Work (Third edition)  
And the following QCF units:
Cleaning, Decontamination and Waste Management
Contribute to Health and Safety in Health and Social Care
Promote and Implement Health and Safety in Health and Social Care


CQC – Awareness for Frontline Staff

Subject category: General Health and Social Care
This course has been developed to give support staff and senior staff an understanding of the way the CQC will inspect their services under the inspection model. Frontline staff will gain the confidence to support their manager through the inspection.
The course will also enable care and support staff and managers to better communicate with a CQC inspector when they are questioned on a service, which will support services to be better prepared across the whole staff team, and be a vital skill in securing a better inspection rating.
By attending this course, staff will gain an understanding of the 5 key questions, and what they will need to know in order to support the process of the inspection. Staff will understand what is involved in the Inspections and how these will be carried out.
This course is delivered using a range of methods and resources including:
Case studies, group discussions and small group activities
This course has been developed and mapped to:
CQC Inspection Framework

CQC – The Framework for Managers

Subject category: General Health and Social Care
This course has been developed to give team leaders, managers and deputy managers an enhanced understanding of how the CQC will inspect their services under the inspection model and the changes that have come into place. Learners will gain a greater understanding on how to become an outstanding service and what will be expected of them to achieve the required outcomes.
This course is aimed at all staff who may be involved in preparing for an inspection, and will enable managers to put in place systems with their deputies or team leaders to ensure that even unannounced inspections can be appropriately managed, and that standards are maintained in the absence of a manager.
By attending this course, learners will gain an enhanced understanding of the 5 Key Questions, the fundamental standards, and how the Inspections will be carried out within their services using the key lines of enquiry as prompts to look for sources of evidence.
This course is delivered using a range of methods and resources including:
Self-assessment, case studies, group discussions and small group activities
This course has been developed and mapped to:
CQC Inspection Framework

Cultural Awareness

Subject category: General Health and Social Care
The aim of this course is to develop the learners’ knowledge and understanding of different cultures enabling equality, diversity and inclusion when working with individuals.
This course is delivered using a range of methods and resources including:
Case studies, group discussions, small group activities and quizzes
This course has been developed and mapped to:
The Equality Act 2010
NHS Guidelines: Race, Religions and Cultural Awareness (Support and Guidance)
Gentoo Group: Diversity Matters 
And the following QCF unit:
Champion Equality, Diversity and Inclusion 


Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money
Safeguarding
Safeguarding

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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