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Behaviours that Challenge

Subject category: General Health and Social Care
This course has been developed to provide learners with the knowledge, understanding and skills required to promote positive behaviour and respond appropriately to incidences of what is seen as challenging behaviour.
This course is delivered using a range of methods and resources including:
Scenarios, group discussions, ABC charts, small group activities and DVD clips.
This course has been developed and mapped to:
Skills for Care: Supporting Staff Working with People who Challenge Services: Guidance for employers 
Skills for Care – Key Facts: Workforce Development and People whose Behaviour Challenges
And the following QCF units:
Enable Individuals with Behavioural Difficulties to Develop Strategies to Change their Behaviour
Promote Positive Behaviour


Behaviours that Challenge Refresher

Subject category: General Health and Social Care
This course has been developed as a refresher session, to provide learners with any up to date knowledge and changes in sector language, understanding and skills required to promote positive behaviour. This course will support learners to evaluate their own practice and that of their organisation.
This course is delivered using a range of methods and resources including:
Self-assessment tools, case studies, group discussions, small group activities and DVD clips
This course has been developed and mapped to:
Skills for Care: Supporting Staff Working with People who Challenge Services: Guidance for employers 
Skills for Care – Key Facts: Workforce Development and People whose Behaviour Challenges
And the following QCF unit:
Promote Positive Behaviour


Bi-Polar Disorder

Subject categories: General Health and Social Care, Mental Health
This course has been developed to provide the learner with knowledge on a Bi-Polar Disorder according to the psychiatric classification system. The focus of the course is on understanding the different ways in which having a Bi-Polar Disorder impacts on the individual and others in their social network. It also considers the benefits of early intervention in promoting mental health and well-being.
This course is delivered using a range of methods and resources including:
Group discussions, small group activities, action planning and DVD clips
This course has been developed and mapped to:
NICE Guidelines: Bipolar Disorder: Assessment and Management
And the following QCF unit:
Understand Mental Health Problems


Budgets and Finance

Subject category: Leadership and Management
This course will support managers to develop an understanding of the budgets within their organisation. After attending, managers will be able to prepare information for budgets within their responsibility. During the course managers will examine the role of the manager in cost control, revising budgets, and monitoring and reporting on budgeted performance.
This course is delivered using a range of methods and resources including:
Budgets, case studies, group discussions and videos
This course has been developed and mapped to:
ILM Understanding Financial Management

Building Networks and Working in Partnership

Subject category: Leadership and Management
There are many different types of partnership working and network building and many different types of reasons that you might want to develop them. This could be to help support you as managers to generate ideas, or develop strong working relationships to enhance and grow your business sector. Some networks and partners can also develop relationships with different audiences.
This course will give managers the ability to build successful, productive relationships with key organisations, including the health sector. Managers will be supported to understand how to develop working partnerships which will lead to improved outcomes. Learners will also develop their understanding of building networks and how these can contribute to driving their business forward.
This course is delivered using a range of methods and resources including:
Group discussions, small group activities and case studies

This course has been developed and mapped to:
The National Skills Academy: The Leadership Qualities Framework
And the following;

ILM Develop and Maintain Professional Networks

Business Planning and Negotiation

Subject category: Leadership and Management
This session has been developed to support managers to understand how a business plan is structured, when it is appropriate to write one, and how it is linked to the overall business strategy. Along with the implementation of the plan, the whole team will need to work alongside the plan to gain outstanding results.
Managers will learn how to use negotiation skills, including body language, communication and listening skills in order to encourage a positive outcome to take business ideas forward, and supporting them to deal with difficult negotiation situations. The managers will gain an understanding of the importance of influencing without authority and how to utilise these skills to help drive the business forward.
This course is delivered using a range of methods and resources including:
Business Case templates, group discussion and small group activities
This course has been developed and mapped to:
The National Skills Academy: The Leadership Qualities Framework
And the following QCF Units:
Manage Business Redesign in Health and Social Care or Children and Young People’s Services

ILM level 5 Managing Improvement
Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money
Safeguarding
Safeguarding

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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