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Achieving Outstanding Ratings CQC - The Framework for Leaders and Senior Managers 2 Day


By attending this course, managers will gain an enhanced understanding of the 5 key questions, the fundamental standards, and how the inspections will be carried out within their services, using the key lines of enquiry as prompts to look for sources of evidence.

Following on from this workshop managers will gain the knowledge enabling learners to complete a Level 5 QCF unit in Manage Quality in Health and Social care or Children and Young People’s Settings. This unit would be completed through a written assignment, work place observation, professional discussion and examination of workplace products.

ADHD

Subject categories: Autism, General Health and Social Care, Learning Disabilities

What is Attention Deficit Hyperactivity Disorder?
Causes and symptoms of ADHD
How ADHD is diagnosed
Treatment
What conditions can coexist with ADHD
Adults with ADHD

Administration of Buccal Midazolam

Subject categories: General Health and Social Care, Learning Disabilities, Nursing and Health Care

Why use Midazolam?
Developing methods of safe administration
Potential side effects
Who may benefit
How does it work?
How to administer
Supporting the person receiving Midazolam

Administration of Emergency Medication Rectal Diazepam and Buccal Midazolam

Subject category: General Health and Social Care

Why use Buccal Midazolam/Rectal Diazepam?
Developing methods of safe administration
Potential side effects of emergency medication
Who may benefit
How do they work?
Use of Rectal Diazepam
Procedure for administration
Practice on anatomical model
Use of Buccal Midazolam
Procedure for administration
Observation and recording
When to call an ambulance
Supporting the person receiving Buccal Midazolam/Rectal Diazepam

Administration of Emergency Medication – Rectal Diazepam and Buccal Midazolam

Subject categories: General Health and Social Care, Nursing and Health Care
Why use Buccal Midazolam/Rectal Diazepam?
 Developing methods of safe administration
 Potential side effects of emergency medication
 Who may benefit
 How do they work?
 Use of Rectal Diazepam
 Procedure for administration
 Practice on anatomical model
 Use of Buccal Midazolam
 Procedure for administration
 Observation and recording
 When to call an ambulance
 Supporting the person receiving Buccal Midazolam/Rectal Diazepam

Administration of Medication in Mental Health Services

Subject categories: General Health and Social Care, Mental Health
Legislation, Policies, Procedures, Guidelines and Community Treatment Orders
 The terms ‘trade’ and ‘generic’ and categories of medicines
 Types of medication, and their purpose, commonly used within Mental Health services
 Ordering, storage and disposing of medicines
 Routes of medication
 When medication is refused
 Self-administration by Service Users
 When things go wrong
 Record keeping
 How to administer medication
 Signs to look out for with an adverse reaction to medication

Advance Care Planning

Subject categories: End of Life, General Health and Social Care, Nursing and Health Care
Differences between a care or support plan and an advance care plan
Purpose of advance care planning
National, local and organisational agreed ways of working
‘Advance Decision to Refuse Treatment’
What is a ‘ Do Not Attempt Cardiopulmonary Resuscitation’ order
When an advance care plan may be introduced
Who might be involved and what information will they need
How to use legislation to support decision making
The recording, review and use of advance care planning
Factors an individual may consider when planning their advance care plan
Respecting the values, beliefs and choices of individuals
How an individual’s care or support plan may be affected by an advance care plan

Advocacy and Empowerment

Subject categories: General Health and Social Care, Safeguarding and Legal

What is advocacy?
The values and principles underpinning advocacy
Legislation and advocacy standards
Models of advocacy and their purpose
How advocacy has developed
The limits and benefits of advocacy
Duties under The Care Act 2014
Roles and responsibilities of the advocate
The role of an IMCA
Promoting empowerment
Local advocacy services
Confidentiality

AED and CPR

Subject categories: General Health and Social Care, Health and Safety

Responsibilities and reporting
Dealing with an unresponsive casualty
Assessment of the situation
Defibrillation for adults and children
Defibrillation procedures
AED safety and functions
Resuscitation
Choking
Heart attacks
Infection control

Age Assessment Training


Legislation, policy and frameworks
Cultural background on the age assessment process
Conduct a fair and robust assessment
Consider other factors or needs aside from being a young person alone

Alcohol Awareness


Alcohol units and safe limits
The Effects of alcohol on the body and mind
The effects of short and long term alcohol misuse
Hazardous, Harmful and Dependent drinking
The effects of binge drinking
Alcohol audits
Brief Interventions

An Introduction to Multiple Conditions for Housing Teams

Subject categories: General Health and Social Care, Housing

Dementia – a variety of causes
Types of Epilepsy
Mental health conditions
Types of Learning Disabilities
Autism and the Spectrum
Cerebral Palsy
Exploring how these conditions may coexist with each other
Safeguarding Adults from abuse and the challenges that are faced while supporting individuals with various conditions
The impact of Mental Capacity Act and the Deprivation of Liberty Safeguards on individuals
Proactive Skip and the reasons to why it is used
Sign posting to other organisations to receive support
Exploring communication – For all above conditions there may be behaviours that are displayed and misunderstood 

An Overview of the Care Quality Commission and the Care Act 2014 for Staff Teams, Service Users and Families

Subject categories: General Health and Social Care, Quality Assurance

Part 1 Care Act 2014
Key duties and changes introduced by the Act
Well-being
Prevention
Integration
Information
Legislation to be repealed
Eligibility Criteria
The duty to provide
Care Quality Commission
The new inspection model
The 5 Key Questions
Fundamental Standards
Key lines of enquiry - KLOE's
Staff, Managers and Directors responsibilities

Analytical Recording


Why record analytically
Recording guidelines
What do we mean by analysis
Barriers to sound analysis
Writing skills – being clear and concise
Being accurate and avoiding jargon
Good planning, editing and proofing
Good analysis and bad analysis
Analytical thinking and relevance
Logical structure and sequence
Making your case
Judgments and being judgmental

Anaphylaxis Awareness

Subject categories: General Health and Social Care, Health and Safety

What is anaphylaxis?
Common causes of anaphylaxis
Signs and symptoms of anaphylaxis
Treatment and management of anaphylaxis in the workplace
Safe use of auto-injectors
Risk assessment of anaphylaxis

Anti-Social Behaviour for Housing

Subject category: General Health and Social Care

Legislation and policies on anti-social behaviour
Obligations and responsibilities of residents
Support of residents reporting anti-social behaviour
Understanding behaviour as communication
Life changes that can cause behaviours that challenge
Prevention of anti-social behaviour
Supporting and responding to displayed behaviours
Safeguarding, including harassment, hate crime and domestic violence
Following procedures to ensure a balanced approach to displayed behaviours
Your role to build a legal case to serve notice
Witness statements and collating evidence

Anxiety and Panic Attacks

Subject category: Mental Health

What is anxiety?
Symptoms of anxiety
Causes of anxiety
Different anxiety disorders
What is a panic attack?
Treatment options available
Supporting an individual with anxiety/panic disorders

Approaches to Enable Rights and Choices for Individuals with Dementia Whilst Minimising Risks

Subject categories: Dementia, General Health and Social Care

Key legislation
Agreed ways of working
Best interests of an individual with dementia
Providing care and support to an individual in the least restrictive way
The social or emotional space of an individual with dementia
Life history and culture
Attitudes of others
Anxieties common to carers
Planning support that enables rights and choices
How the protection of an individual may prevent rights and choices

Asperger Syndrome


What is Asperger syndrome?
Autism and Asperger syndrome – the connection
Different names for Asperger syndrome
How common is Asperger syndrome?
Causes and cures - facts or myths
The benefits of a diagnosis
How is it diagnosed?
How do people with Asperger syndrome see the world?
Strategies and approaches

Assistive Technology within Housing

Subject categories: General Health and Social Care, Housing

What is assistive technology?
Telecare
Telehealth
Use of AT - Organisational implications
Implementing change across housing, health and care
Supported and specialist accommodation
A person centred approach
Why should landlords consider using assistive technology?

Autism Awareness within The Criminal Justice System

Subject categories: Autism, General Health and Social Care

The Autistic Spectrum
The triad of impairments
Understanding behaviour that may be displayed
Communication
Creating enabling environments within the criminal justice system

Autism Champion Programme - 3 Days


  • Attended 3 days training
  • Completed a programme project as a team and presented the results
  • Clear ideas of how to support others in their role as a champion 

Autism Promoting Good Practice Advanced

Subject categories: Autism, General Health and Social Care

Autism Strategy
Autism Act 2009
Nice Guidance 2014
Communication skills and use of Makaton
The Domains of quality of life
Triad of impairment
Theory of mind
The impact of mental health or other medical conditions including diabetes
Learning Disability and Autism
Sensory impairment
Solution focused assessment
Neuro Diversity
Signposting to support
Person Centred Assessment

Autistic Spectrum Awareness for Children’s and Young People’s Services


What is Autism?
How our understanding of Autism has evolved
Areas of difference in interacting, sensory processing, information processing and communication
Anxiety and stress
Understanding behaviour that may be displayed
Proactive and reactive strategies
Shaping support

Autistic Spectrum Conditions - An Introduction

Subject categories: Autism, General Health and Social Care

The Autistic Spectrum
The triad of impairments
Understanding behaviours that may be displayed
Contributing to support planning

Autistic Spectrum Conditions Awareness

Subject categories: Autism, General Health and Social Care

The Autistic Spectrum
The triad of impairments
Understanding behaviour that may be displayed
Communication
The Autism Bill

Autistic Spectrum Conditions Supporting the Individual Intermediate

Subject categories: Autism, General Health and Social Care

The Autistic Spectrum
The triad of impairment
Understanding behaviour that may be displayed
Communication
Individuality
Support planning
The Autism Bill
Multi agency partnerships
My life with Autism research
The SPELL Framework

Award in Education and Training Programme


Attended a full day induction into the programme
Attended a 3 day programme of content delivery
Completed the Award in Education and Training
Built a portfolio of evidence
Delivered a 15 minute micro teach

Online Training Records

Online Training Records

Our web based learning management system will provide you with the tools you need to access your up to date training records at all times, to produce information on your staff’s training records for CQC and to notify you of when updates are required.

About our Learning Management System
Tailored Training Social and Housing care
Tailored Training

Whilst we have a wide range of programmes written and ready to go, and within any training you have in-house, we will incorporate your organisations policies, procedures and paperwork into our delivery as standard practice, we understand that sometimes you may still need a little something else, something that makes it even more specific to your organisation and your business objectives.

About our tailored training
Pilot
Pilot Schemes

For large organisations wanting to roll a programme out across the whole staff team, you may want to consider setting up a pilot programme prior to full implementation. We have worked with many customers on pilot projects to ensure programmes meet all required objectives and any change are made from lessons learned prior to full implementation.

About our pilot schemes
Value for Money
Value for money

‘Value’ to our customers has never been about the price;  it is always about the quality of the service they receive and the impact this has on their staff’s practice, their business performance and ultimately the quality of life for the people they support.

Getting value for money
Safeguarding
Safeguarding

All multi agencies have a responsibility to keep all vulnerable adults and children safe by working in partnership with each other and sharing relevant information which could reduce the risk of harm and abuse.

About safeguarding
Care Act
Care Act

The Care Act 2014, together with a range of regulations and statutory guidance, is the base upon which social care will develop over the next few decades. It enshrines the new statutory principle of individual wellbeing, the driving force behind the Act, and makes it the responsibility of local authorities to promote wellbeing when carrying out any of their care and support functions.

About the care act
Care Certificate
Care Certificate

The Care Certificate is an induction programme that will provide clear evidence to employers, patients and people who receive care and support, that the health or social care worker who is supporting them has been assessed against a specific set of standards and has demonstrated they have the skills, knowledge and behaviours to ensure that they provide compassionate and high quality care and support.

About the care certificate

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